FAQ

At Siwar Foods, our journey started in May 2020. We champion the Ready-to-Eat (RTE) selection, tailor-made for today's dynamic world. Our core offering is an exquisite range of frozen RTE food products thoughtfully curated for young professionals and on-the-go mothers. Harnessing global flavours, we bridge international cuisine with local tastes. Our commitment is simple: to provide fast, convenient, and delightful meal solutions that align with your bustling lifestyle without compromising on taste or quality. Whether navigating a hectic workday or managing a busy household, with Siwar Foods, a world-class meal is just minutes away, Heat and Eat.
Siwar Foods is revolutionising the food landscape with a clear mission: to serve "Food For a New Generation" in the Kingdom of Saudi Arabia. Our ambition is to cater to the evolving needs of today's fast-paced world, particularly for young professionals and mothers always on the move. By focusing on our value proposition of offering Ready-to-Eat meal solutions, we aim to save our customers precious time without sacrificing quality or flavour. We envisage a future where convenience and authentic meal dining experience go hand in hand, reshaping the KSA market's perception of quick meals and laying the foundation for a new era of food consumption.
Rather than manufacturing in-house, Siwar Foods collaborates with top-tier international manufacturers to bring you the best in Ready-to-Eat frozen products. This global collaboration ensures that our offerings combine international quality with flavours suited for the KSA palate, providing convenience and taste for our discerning customers.
Absolutely. At Siwar Foods, we prioritize the values and requirements of our customers. Yes, all our products are Halal-certified and meet the strict SFDA standards. We ensure top-quality ingredients that align with Halal requirements.

We truly value your feedback. If you have any concerns about our products, kindly contact us directly at siwarfoods@siwar.com or call us at +966 11 220 0078. We're dedicated to resolving any issues promptly to ensure your satisfaction.

We're always open to new ideas and collaborations. If you have a business proposition, please email us at siwarfoods@siwar.com or call us at +966 11 220 0078. We look forward to hearing from you!

Our Ready-to-Eat products are designed for convenience and quick preparation. Each product comes with clear cooking instructions on the packaging. Follow the steps for a delicious, time-saving meal. If you have any further queries, contact our customer support at siwarfoods@siwar.com

Yes, we provide calorie-controlled options, including meals, ice cream, pizza and bakery items, across our product range. You can easily find the calorie count on the back of every package, with some products highlighting it on the front for added convenience. Always choose what best fits your dietary needs!
Absolutely! We offer products tailored to various lifestyles, including high-protein options and those with low added sugar. Catering to diverse dietary preferences is important to us.
Yes, we recognize the increasing demand for 'free from' choices, including gluten-free options. We're actively working to expand these offerings within our product range to cater to diverse dietary needs.
Our products generally have a shelf life of 12-18 months. Always refer to the packaging of the specific product for the exact expiration date.
Store our frozen products in the freezer at -18°C / 0°F. Do not re-freeze once defrosted. You can enjoy ice cream and desserts directly from the freezer. Always follow the provided cooking instructions for other items.

For any inquiries or concerns related to our 'Chef in a Box' vending machines, please contact our support team at siwarfoods@siwar.com or call us at +966 11 220 0078. We're here to help!

You can find Siwar Foods products across various channels:

Retail: Available in over 500 retail locations in KSA cities like Riyadh, Jeddah, Dammam, and Khobar. Major retailers like Panda, Danube, Carrefour, Tamimi Markets and Farm Superstores.

Online: Accessible through the Siwar Foods app and leading aggregator channels like Hunger Station Market, To You, Noon, Ninja, Drops, and Nana.

‘Chef in a Box’ Vending Machines: These vending machines are located in select locations and offer instant meals like KAFD, Tawuniya, and Saudi Aramco.

Food Services: Catering to local and multinational hotels, restaurants, and companies.

While we serve major cities, we are actively expanding, so stay tuned for more locations soon!

We currently deliver to major cities in Saudi Arabia, including Riyadh, Jeddah, Dammam, and Khobar. We are actively working on expanding our delivery range to other cities. In the meantime, our products can be purchased from major retailers and available on prominent online food delivery platforms and marketplaces. We are committed to ensuring that our customers have a variety of ways to enjoy our products.
We cater to diverse dietary preferences, including vegetarian options. Check the product description for details.

Absolutely! Contact our customer care at siwarfoods@siwar.com or call us at +966 11 220 0078. for bulk orders and special event packages.

Our products undergo rigorous quality checks, ensuring they meet the highest standards, from sourcing ingredients to final packaging.
Download the Siwar Foods app, browse our product range, select your favourites, add them to your cart, and proceed to checkout. It's user-friendly and efficient.